9 REASONS YOU SHOULD BOOK WITH CANCUNVISTA.COM

  • You don’t lose money on currency exchanges! CancunVista.com does all credit card charging in the United States. You will not lose money on currency exchanges from pesos to dollars.
  • You don’t get charged a foreign transaction fee!. Credit card companies charge a 1-5% “foreign currency adjustment” fee for transactions charged outside the United States. CancunVista.com does all credit card charging in the U.S and no such fees will be applied.
  • You never have to confirm your tour or activity when you get to Cancun. Some websites make you confirm your tour upon arrival in Cancun. CancunVista.com makes and confirms your reservation so that you do not have to do anything except show up.
  • You get the Most Liberal Cancellation Policy! CancunVista.com has the most liberal “no-questions asked” cancellation and refund policies in the Cancun. For Refund and Cancellation policies click here
  • You get World Class Service with a local touch. CancunVista.com has local Service and help available while you are in Cancun or the Riviera Maya! CancunVista.com is located in downtown Cancun. So if you have a problem or a question about your tour or anything from shopping to where to dine while in Cancun we are a local phone call away with answers.
  • You pay no service fees or transaction fees! You will never be charged a transaction fee or service fee for a reservation. What you are charged will have no add-ons unless stated.
  • You get Rapid refunds! When you need to cancel a reservation you will get your refund quickly. No 60 days waiting like most refunds given for credit card charges done in Mexico by Mexican banks.
  • You get American and Canadian phone attendants! CancunVista.com is run by a group of Americans and Canadians who have over 60 years travel experience in Mexico. The 800 numbers are answered by native English speaking personnel.
  • You get the largest selection of Cancun tours in the world. “If we don’t have it you probably don’t want to do it.”

IMPORTANT -- PLEASE READ

This Privacy Policy describes the terms of our commitment to your privacy.
PERSONS OR PARTIES COVERED

This Privacy Policy is intended to cover all visitors to this website all affiliates whether paid or unpaid, and all customers. Persons who visit or view this website, whether intentionally or unintentionally, whether solicited or unsolicited, are described herein as "Visitors" and are parties to this Privacy Policy. Subscribers to lists or Newsletters are referred to herein as "Subscribers" and are parties to the Privacy Policy. Persons who join an organization or marketing endeavor (e.g. "affiliates") promoted by this website are called "Members" herein and are covered by this Privacy Policy. Finally, anyone who orders, attempts to order, or receives a product sold (recipients) or advertised on or delivered from this website, even at no cost, is called a "Customer" herein and is subject to this Privacy Policy not only by passive acceptance, but by virtue of the Purchase Agreement contract. The website, its agents, owners, operators, and employees are referred to collectively herein as "Website," "Site," and/or "Seller".
PERSONS EXCLUDED FROM THIS WEBSITE ARE STILL COVERED
In the event that a person excluded from this website because of the Terms of Use or from denial of service by the website, who nonetheless unlawfully views this site, that person remains subject to the terms of this Privacy Policy and is in violation of the Terms of Use.
PERSONS UNDER 18 YEARS OF AGE ARE EXCLUDED FROM THIS WEBSITE
This website is not lawfully accessible to persons under the age of 18 or who are otherwise covered by the provisions of the Child Online Privacy Act of 1998 (COPA). If you are under the age of 18 you must leave this site immediately. Fraudulent use of this website may make you subject to civil or criminal sanctions.
VIEWING AND/OR USE AND/OR COMMUNICATION IS CONSTRUED AS ACCEPTANCE OF THE TERMS OF THIS POLICY
Acceptance of the terms of this Privacy Policy is a portion of the consideration required for your right to visit the website. If you do not accept these terms, you have no right to visit this site and you are fraudulently using this site.
A NOTE TO CALIFORNIA RESIDENTS (ONLINE PRIVACY PROTECTION ACT OF 2003 --OPPA)
It is the intent of the Privacy Policy to comply with the California Act. Various provisions throughout this Privacy Policy address requirements of the act. In summary, you must presume that we collect electronic information from all visitors. This is not usually personally identifiable. If you purchase a product or service via this website (and thereby become covered by the Act), the purchase agreement you electronically sign prior to purchase allows the website to collect and archive all the personal information you provide and to transmit and/or transfer that personal information to third parties. There is no way you can modify this information and you have no right to do so. Under the terms of the purchase agreement, you have no right to view or receive any information about our database. In the event that the website, under advice of counsel agrees to divulge information, the requesting party must submit whatever information is demanded by the website in order to insure that the website is releasing information to the correct party. Other provisions of the OPPA may exempt this website from complying. While we take measures to ensure that outside parties do not have access to any information we have about you, we do not warranty that outside parties will not breach our system and thus have access to your information. (You should know that merchant service providers do not allow us access to your credit card information.) This Privacy Policy also is subject to change without notice. You are required to read it prior to using the website. By interacting with the website you agree to the terms and conditions of the Privacy Policy. By using the website or purchasing a product through this website, you waive the right to use state or federal court systems to address complaints and, instead, agree to use the American Arbitration Association located in a city and county specified herein.
INFORMATION COLLECTION
Robaza International, Inc. dba “Cancunvista.com” (referred to herein as "Cancunvista ", "our", "us" or "we") is the sole owner of the information collected on our websites. We collect information from, customers and visitors to the websites at different points on the websites.
Personally Identifiable Information
Personally identifiable information that is collected from customers, and Registered Customers through Customer Registration, Product or Services Purchases and/or Surveys is used as described above. Cancunvista DOES NOT share personally identifiable information except as may be necessary to process and fill an order. Cancunvista may share aggregated information from time to time with its partners, vendors or other third parties. When such aggregate information is shared by Cancunvista, no personally identifiable information is shared.
Profile Information
Cancunvista stores information that it collects through cookies, log files, clear gifs, and/or third parties to create a profile of visitors to our websites ("users"), including customers, Registered Customers, and Members. A profile is stored information that Cancunvista keeps on individual users that details their viewing preferences. Profile information is tied to the user's personally identifiable information to provide offers and improve the content of the site for the user. Cancunvista does not share profile information with other third parties.
Special Offers and Updates
Cancunvista may send all new Members and Registered Customers a welcoming email to verify password, username, and acceptance of the Member Agreement or Customer Agreement. All Members and Registered Customers will occasionally receive information on products, services, special deals, or a newsletter. Customers who have not registered with Cancunvista and who grant permission will also receive occasional information on products, services, special deals, and the like.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send Members and/or customers an email. Generally, Members may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature and are rare.
Member and Customer Service
Cancunvista may communicate with Members and Registered Customers via email, regular mail and telephone to provide requested services and in regard to issues relating to their Cancunvista business. Cancunvista communicates with other customers with respect to products or services purchased by such customers from Cancunvista. Such communications may be by email, regular mail or telephone.
Aggregate Information (non-personally identifiable)
Cancunvista may share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.
Third Party Fulfillment
Cancunvista uses an outside shipping company to ship orders, and a credit card processing company to bill Members for goods and services. These companies do not retain share, store or use personally identifiable information for any secondary purposes.
Service Providers
Cancunvista partners with other third parties to provide specific services. When necessary to provide services or products to Members, Registered Customers, and other customers, we share names and/or other contact information with service providers and vendors. Such third parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Business Transitions
In the event Cancunvista goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, the personal information of Members and customers will, in most instances, be part of the assets transferred. If as a result of the business transition, a Member's or customer's personally identifiable information will be used in a manner different from that stated at the time of collection, the Member or customer will be given choice consistent with our notification of changes section.
Choice
Users are always notified when their information is being collected by any outside parties. We do this so users can make an informed choice as to whether or not they should proceed with services that require an outside party.
Links
Cancunvista' websites may contain links to other sites. Please be aware that Cancunvista is not responsible for the privacy practices of such other sites. We encourage users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by Cancunvista websites.
ABOUT THE PERSONAL INFORMATION THIS WEBSITE COLLECTS AND HOW IT IS USED
This website routinely collects information about its visitors, subscribers, members, and customers. This information is obtained in various ways, such as:
VISITOR, SUBSCRIBER, MEMBER, OR CUSTOMER INFORMATION OBTAINED FROM 'REGISTRATION'
Registration means that the Visitor, Subscriber, Member or Customer takes active, positive steps to communicate information to this website. This can include pages or 'pop ups' where you register for a newsletter or subscribe to a mailing list; or receive a copy of an eBook, or it can include your participation in visitor surveys; it can include requesting information from the website via email, mail, or courier; it may be from joining an affiliate program or other membership organization, paid or unpaid; it may be from ordering a product.
Complete credit card information may be provided to the website via fax or a fill-in forms or telephone rather than regular secure merchant service processing. This information is kept at the highest level of security and is never divulged to anyone except the merchant service provider or for the purpose of communication with the customer.
Personally Identifiable Information
Through your use of or visits to our websites, you may be required or requested to provide personally identifiable information to us. Personally identifiable information is any piece of information which can potentially be used to uniquely identify, contact, or locate a single person including names, addresses, email addresses, telephone numbers, social security and tax identification numbers, and credit card information.

Member and Customer Registration
In order to become a Member and/or Associate, an applicant must provide biographical and contact information (such as name, mailing address, telephone numbers, and email address) to us. We also require an applicant's Social Security Number or Federal Tax ID Number so that we may prepare and file necessary non-employee compensation forms for the IRS. Certain customers may be required to register in order to purchase products directly from us ("Registered Customers"). Registered Customers will be required to provide contact information (such as name, mailing address, telephone number(s), and email address) and payment information (such as credit card or checking account information). We use this information to maintain contact with Members and Registered Customers, and to process Member and Registered Customer orders.

ONLINE ORDERING
Online ordering via SSL encrypted communication provided by shopping cart services supporting merchant service companies like Visa and Master Card provides information to the website but does not provide complete credit card numbers. In the process of online ordering, the customer provides, name, address, city, state, email address, phone number, CVV2 (back of card) number, and, occasionally a member password. You should consider all this information available to the website. This information is used to deliver the product, but under the Purchase Agreement you also approve its use for general solicitation purposes.
Product or Service Purchases
When a customer, Registered Customer, Associate or Member purchases products or services from us through any of our websites, the purchaser must provide us with mailing and contact information as well as payment information. This information is used for billing and payment purposes and to fill orders.
VISITOR EMAIL INQUIRIES
Website visitors who wish to communicate with the website do so under two conditions: one, they give their permission for contact by the website; two, they are subject to any ‘submission’ provisions of the Terms of Use, Purchase Agreement, or this Privacy Policy. While your email address may or may not be used to solicit you, it is added to the website's general solicitation database.
CUSTOMER EMAIL OR TESTIMONIALS
If you are a customer and send an email to the website, or if you communicate with the site by phone or mail, the website collects information about your communication and by communicating with the site you give your permission to collect, archive, retrieve, and otherwise use any information collected as the site sees fit.
Any communication which, in its sole discretion, the site deems to be a testimonial, may be publicized for commercial or non commercial purposes, you further agree that you grant the absolute right and permission, without restriction to use in connection with any and all media now or hereinafter known for exhibition on broadcast and non-broadcast television, video, newscasts, DVD, CD, internet, streaming media, digital media, print media, illustration, artwork, promotional items, promotion, advertising, trade or any other purpose whatsoever, and waive any rights from all claims which you may now have or in the future for compensation of any kind arising out of my participation and waive any right to inspect and/or approve the finished materials where my image, likeness, audio recording and writings appear. You further consent that your name and identity may be revealed therein or by descriptive text or commentary. You hereby release, discharge and agree to save harmless Cancunvista its agents, employees, representatives, heirs and assigns from any liability by virtue of any blurring, distortion, alteration, optical illusion, use or misuse in composite form, including claims for libel or invasion of privacy.
INFORMATION OBTAINED FROM VISITOR INTERACTION WITH BANNERS, POPUPS, OR SITE ADVERTISERS
Visitors clicking on banners or pop-ups or hyperlinked advertising, appearing on this website must assume that information is being collected about them. This site is not responsible for the use of information collected in such a fashion. Visitors must assume that (1) information will be collected, (2) that ‘cookies’ will usually be placed on their hard drive, (3) that website does not have any control over what happens with this information, (4) that website takes no responsibility over the accuracy or content of advertisers, (5) that website is not responsible for downloads from third party advertisers that contain viruses or worms or other computer code that causes their computer or software harm, and (6) that website assumes no responsibility for the data that is garnered from the click itself or that the advertiser collects.
INFORMATION OBTAINED FROM REFERRING EMAIL OR REFERRING URLS
If you send a friend an email from this site or if you send the url or one of our web pages to a friend, you must assume that some data is collected about your IP address or your email address and that of your friend. You must assume that referred emails or web pages may appear to come from your email. You must accept full responsibility for referring pages or email to a friend and agree to indemnify this site for any damage, intentional or unintentional that results from said referrals.
INFORMATION OBTAINED FROM VOLUNTARY VISITOR, SUBSCRIBER, MEMBER OR CUSTOMER SURVEYS
Unless otherwise specified in the survey, you must assume that any information provided to the website as part of a survey in which you participate may be used for general solicitation for commercial purposes and that such information will be shared with joint venture partners, affiliates, marketing organization or used by the site itself for product design or solicitation purposes.
INFORMATION OBTAINED FROM ELECTRONIC MEANS AND 'COOKIES'
Many websites, including this one, collect information about your computer, your email address, your IP address. You must assume that your web-viewing or web-use activity is monitored, tracked, and information collected. This information is not usually of a personal nature, but it may help define your viewing habits and product preferences even though the website may or may not have any idea who you are.
Cookies
A cookie is a piece of data stored on a user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on the websites. Cancunvista uses both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.
By setting a cookie on a user's computer, users do not have to log in a password more than once, thereby saving time while at the websites. If a user rejects the cookie, the user will still be able to use the site. The only drawback to this is that the user may need to enter his or her password every time he or she accesses the site.
Log Files
Like most standard website servers Cancunvista' websites use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. IP addresses are tied to personally identifiable information to enable our web-based service. We use a tracking utility that uses log files to analyze user movement.
Clear Gifs (Web Beacons/Web Bugs)
Cancunvista employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help Cancunvista to better manage content on the websites by informing it what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of users. The main difference between the two is that clear gifs are invisible on the page and are much smaller, about the size of the period at the end of this sentence. Clear gifs are not tied to users' personally identifiable information.
In addition, Cancunvista uses clear gifs in its HTML-based emails to let it know which emails have been opened by the recipients. This allows Cancunvista to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.
HOW INFORMATION MAY BE USED
The use of information as described below may or may not be how information that is collected is customarily used by this site. While actual use of any information collected may be used quite conservatively, you must assume that it is not. You must assume that information collected is shared with other persons or entities for commercial purposes. While this is uncommon in practice, you must assume that it is as you make your decision whether or not to view or interact with this website. This type of shared information may include your name, address, phone number, email address and buying habits, as well as other information. This information may be used for general commercial solicitation by this website or other persons it is sold to, rented to, or shared with.
INFORMATION THAT IS NOT SHARED
Social Security and tax identification number or other financial information is not usually known to the website. However, in the event that it is made known, that information is never revealed to anyone except to processing authorities or law enforcement agencies. However, the provider of such information gives express permission to use it in fraud investigation or for litigation.
BULLETIN BOARDS AND PUBLIC FORUMS
Visitors, subscribers, members, or customers who use any site provided bulletin boards or other public forums, such as chat rooms, do so at their own risk. You may not assume that the site monitors these services or protects you in any manner from information you post publicly or share with anyone else via these services.
SPAM
By providing to this website information that forms the basis of communication with you, such as an email address, you waive all rights to file complaints concerning unsolicited email or spam from this website since, by providing such information, you agree to receive communication from us or other marketing organizations. However, all email communication with you shall contain an 'unsubscribe' link where you may notify the website that you no longer wish to receive solicitations or information from the website and your name will be removed from the general solicitation database.
Data Security
Cancunvista takes every precaution to protect all users' information. When users submit sensitive information via Cancunvista' websites, their information is protected both online and offline.
When the Member Application, Customer Registration, and/or online order forms ask users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as the Member Application and Agreement and online order forms, the lock icon on the bottom of web browsers such as Mozilla Firefox and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when users are just 'surfing'.
While Cancunvista uses SSL encryption to protect sensitive information online, the Company also does everything in our power to protect user information offline. All user information, not just the sensitive information mentioned above, is restricted in Cancunvista offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. ALL employees are kept up-to-date on Company security and privacy practices. Finally, the servers that store personally identifiable information are in a secure environment. We take measures to protect its data that contains information related to you. However, as a consideration for viewing this site or interacting with this site in any manner, you waive all claims of any nature against this site concerning the loss, alteration, or misuse of information. You must assume that it is possible for your personal data to be obtained by others, such as "hackers," and used in an inappropriate manner that may cause you harm and that you agree that the site is not responsible for damages to you.
REVISIONS TO THIS PRIVACY POLICY WITHOUT NOTICE
This Privacy Policy is dynamic. It will continually change. You may not assume that it remains the same and you agree to check the policy each time you visit the site for changes. Unless, in the sole opinion of the website, this policy changes so drastically as to suggest a posted notification on the site or via email, you will receive no notification of changes to this Privacy Policy nor, under any circumstances, does this site promise notification. Your continued use of this site always evidences your acceptance of the terms this Privacy Policy or any modifications.
LATEST UPDATE
This Privacy Policy was last updated on: November 20, 2009
DISPUTES
As part of the consideration that the Website requires of the Visitor to view, use, or interact with this site, Visitor agrees to use binding arbitration for any claim, dispute, or controversy ("CLAIM") of any kind (whether in contract, tort or otherwise) arising out of or relating to this purchase, this product, including solicitation issues, privacy issues, and terms of use issues.
Arbitration shall be conducted pursuant to the rules of the American Arbitration Association, which are in effect on the date a dispute is submitted to the American Arbitration Association. Information about the American Arbitration Association, its rules, and its forms are available from the American Arbitration Association, 335 Madison Avenue, Floor 10, New York, New York, 10017-4605. Hearing will take place in the city or county of the Seller.
In no case shall the Visitor have the right to go to court or have a jury trial. Visitor will not have the right to engage in pre-trial discovery except as provided in the rules; you will not have the right to participate as a representative or member of any class of claimants pertaining to any claim subject to arbitration; the arbitrator's decision will final and binding with limited rights of appeal.
The prevailing party shall be reimbursed by the other party for any and all costs associated with the dispute arbitration, including attorney fees, collection fees, investigation fees, travel expenses.
JURISDICTION AND VENUE
If any matter concerning this purchase shall be brought before a court of law, pre- or post-arbitration, Visitor agrees to that the sole and proper jurisdiction to be the state and city declared in the contact information of the web owner unless otherwise here specified. In the event that litigation is in a federal court, the proper court shall be the closest federal court to the Seller's address.
APPLICABLE LAW
Visitor agrees that the applicable law to be applied shall, in all cases, be that of the state of Texas, USA.