Dolphin Royal Swim
Cozumel
| You will
learn interesting facts and get to swim with dolphins,
play games with them, and caress these gorgeous gentle
animals.
Being in the water with these magnificent mammals
and watching them perform, gives you a sense of the
true power and grace these sea creatures possess.
Take a ride on a pair
of dolphins! Just like something out a mythological
tale you will be swept away on the snouts of 2 beautiful
dolphins. We call this the "Foot Push.”
You will race across the surface of the water and
experience first-hand the incredible power of these
magnificent animals.
Arriving by cruise ship
– this is the perfect day tour for you and your
family!
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Dorsal Tow – Speed through the water under “dolphin
power.”
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Dolphin Royal Swim
“The experience of a lifetime!” You will participate in the Footpush, Kiss, Dorsal Tow, and still have free-time in the water with the dolphins.
This is a 60 minute
program.
Orientation and Facts 30 minutes. Water time 30 minutes.
Swim Days: Monday to Saturday
Swim Times are 10:00 AM, 12:00 PM (noon) and 2:00
PM
Price Per person:
Dolphin Royal Swim Cozumel - Adult*/Children**: $149.00
USD
This activity takes
place in a Mexican National Park and you must pay
a $16.00 USD per adult and
$8.00 per child park fee upon entrance.
You cannot pay the park fee in advance.
*Pregnant women are
not allowed to participate.
**Children under 12 must be accompanied by a paying
adult.
All children must be 4 feet tall or 120 cm tall to
participate.
CLICK HERE! TO RESERVE
Note: A map will
be sent when you reserve showing where to go from
your cruise ship or hotel.
IMPORTANT NOTE:
Due to the popularity of the Dolphin Royal Swim
we recommend that you make your reservation as far
in advance as possible. Do not wait until you arrive
in Cozumel or you probably not get to do your Dolphin
Royal Swim. |

Dolphin
power at its best! The "Foot Push".
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FAQ
for the Royal Dolphin Swim on Cozumel
Questions about transportation
Questions about the dolphin swim and the Chankanaab Park
Questions about cancellations
Questions about reservations and cancellations
Questions about arriving by cruise ship
Questions about transportation
How do I get from the cruise ship
to the Dolphin Swim area?
In Cozumel all transportation is done by taxi. Depending
on the cruise ship dock where you land you may pay $5 to
$8 for a taxi to take you to the Chankanaab Park (pronounced
Chaunk a nob) for the dolphin swim. When you disembark you
will be put in a line for a taxi but there will be plenty
of taxis in a line to take you to the Park in an efficient
manor.
I have a group of people is there a
bus or a large van?
In Cozumel all moving of tourist is done by taxi. There
are taxi/vans available which will accommodate 7 people.
There are no buses.
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Questions about the
Dolphin Swim and the Chankanaab Park.
Can people that are not doing the
Dolphin Swim watch?
Yes. There is a spectator area for people to watch the participants
in the dolphin swim. Spectators will need to pay the $16
entrance to Chankanaab Park (pronounced Chaunk a nob.) However
the park is a nice place to spend the rest of the day. There
is good snorkeling, nice beaches and good restaurants.
What is there to do in the Chankanaab Park before or after our Dolphin Swim?
Chankanaab (pronounced Chaunk a nob) is a Mexican National Park with an entrance fee of $16. There are specials when the Royal Dolphin Swim ticket includes the entrance to the park so please ask. The park is a nice place to spend the rest of the day. There is good snorkeling, nice beaches and good restaurants.
Do I need to be a good swimmer?
While being a swimmer will give you a comfort level in the
water it is not necessary. You will have on a life jacket
the entire time you are in the water.
Can other members of party watch?
People in your group that are not participating in the Dolphin
Swim can watch from a spectator section. They will need
to pay the $16 entry fee into the Chankanaab Park (pronounced
Chaunk a nob,) and yes they can bring cameras. Once you
finish your dolphin swim you can spend some time in the
park. The park has good snorkeling, nice beaches and good
restaurants.
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Questions about cancellations
What happens if my ship does not dock
in Cozumel or docks late and I cannot make the Dolphin Swim?
There are times due to weather or other circumstances that
the cruise ships will not dock in Cozumel. When this occurs
you will be give a 100% refund.
What about refunds if I decide to cancel
the Royal Dolphin Swim?
If you decide to cancel the Royal Dolphin you can do so 7 days before the service is to be rendered and only pay a 5% administrative fee. Less than 7 days notice of cancellation is considered a “no show” and no refund is possible. So that you do not get charged a no-show fee we recommend you call us from the cruise ship. You can call our U.S. number 1-800-860-5917 or 1-210-579-0634 or our number in Mexico is +52-998-887-8069.
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Questions about reservations and cancellations reservation
How do I know you have space available?
If you reserve 14 to 21 days in advance you have a 99% chance we have space for you. We recommend you send in your reservation, complete with your credit card information, and if space is not available we will call or email you with when space is available. So be sure to include your phone number on your reservation form.
Is it possible to make a reservation
when I get to Cozumel?
We do recommend you make your reservations as far in advance
as possible so that you are sure to get the trip when you
want to go. All year long there are many times we have no
space available 2-3 days in advance. To make your reservation
once you arrive in Cozumel call us at 01-998-898-4312, and
from the states 1-800-860-5917.
What is your cancellation policy?
You can cancel any trip up to 7 days before departure and only pay a 5% administrative processing fee. If the trip is cancelled because the port is closed by the port captain due to weather then you will receive a 100% refund.
Click Here! To see all Cancellation and Change
Policy
Is the pricing on the website correct?
Yes. The prices are accurate and complete meaning that there
are no additional charges. Our guarantee is that you will
not pay more than that published price on our website. At
the end of the tour a tip is optional and is generally 15%
- 20% of the price depending on how much you like the tour
and the service provided.
I send in a reservation with my credit
card and what happens?
Once you send a reservation we confirm that there is space
available. Then we charge your card. We then put the confirmation
number on a coupon or voucher and send it to you in an email.
You print it and that is your paid receipt for the tour.
You present the coupon at check in.
What happens if there is no space in
the day or time I want?
If there is no space for the day and time you want we will
not charge your card. We will call or email you immediately
and make a recommendation as to when you may be able to
do the event.
Should I send in my credit card with
the reservation?
Yes because you have a much better chance of getting the
tour the less time that goes by before the departure. If
there is no space available we will not charge your credit
card but advise when the tour is available closest to the
date you want. If you send in a reservation form without
a credit card number inquiring about availability then we
respond, simply more time passes giving the tour more time
to fill up. Again once you are ready to reserve it is best
to send your reservation with a credit card. Please remember
no reservation is made until we have payment via your credit
card or by other means.
How can I check the status of my reservation?
It is our objective that you know what is happening with
your reservation. We will send you an update if we are going
to be than 48 hours getting you a response. If 48 hours
has gone by and you have gotten no update or coupon please
call 1-800-860-5917 from the USA and Canada or +52-998-898-4312
from the rest of the world. If you are already in Cancun
our local number is 898-4312 and if you are outside Cancun
dial 01-998-898-4312.
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Questions about arriving by cruise ship
I am arriving by Cruise ship to Cozumel
how can I do this activity?
When you get to Cozumel you will need to take a taxi to
the Chankanaab Park (pronounced Chaunk a nob.)
Are the times quoted in “Ship
Time?”
That depends on the port of departure for you ship. Ship
Time is based on the port of departure. So if you departed
from Texas or any other port in the Central Time Zone the
times above are the same times as “Ship Time.”
If you departed from a Florida port then “Ship Time
is EASTERN TIME and you will need to remember that the times
quoted above are 1 hour later. For example if you arrive
at 8:00 AM Ship Time from Florida then you are arriving
at 7:00 AM local time.
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